Support

Write to us. A person answers.

Email

…

Usually answered within

Two working days.

If something is wrong in the app, tell us the phone, the version and what you were doing when it happened. Automatic technical reports help us locate errors, but your description helps us understand what went wrong for you.

Is Sheaf in the App Store or on Google Play?

Both. Sheaf is on the App Store for iPhone and iPad, and on Google Play for Android phones and tablets. A subscription belongs to the store it was bought in, so it does not carry over from one to the other.

Common questions

Do I need an account?

No. There is nothing to sign up for. Your streak and your progress live on the phone, which also means they do not follow you to a new one.

How do I cancel Sheaf Pro?

In your store account rather than with us. On iPhone that is Settings → your name → Subscriptions, and on Android the Google Play app under Payments and subscriptions. Sheaf keeps working until the period you have paid for is over.

Can I get a refund?

Apple and Google took the payment, so refunds are theirs to give. We cannot issue one. Write to us anyway and we will help you make the request.

Which age is the learning path for?

Roughly seven to ten. It is built to be worked through side by side rather than handed over. The songs and the morning page are for the whole household.

Does it work without a signal?

Largely, yes. Songs can be downloaded to the phone, and the next two weeks of morning pages are kept on the device, so the daily habit survives a car journey or a weekend away.

Which Bible translation does Sheaf use?

Public-domain translations only, credited where a verse appears. New writing uses the World English Bible, Catholic Edition. Verses are looked up in a fixed text rather than retyped, so what is printed is what that text says.

Is the content made with AI?

Yes. The songs, the daily devotionals and the lessons are all made with AI. Every one of them is read by a person before it is published, and the songs carry the same mark inside the app on the screen you play them from.

How do I delete what I have written?

It is on the phone and nowhere else, so deleting the entry in the app, or deleting the app, removes it. There is no copy with us to ask about.